Contact us
Office address:
CMC Markets
66 Prescot Street
London E1 8HG
Office location:
Nearest tube stations:
Tower Hill (5 minutes), Aldgate (5 minutes), Aldgate East (5 minutes)
Nearest train stations:
Fenchurch St (5 minutes), Liverpool Street (10 minutes), London Bridge (20 minutes)
CMC Markets contacts:
Switchboard
0207 170 8200
New accounts/sales
Monday – Friday 08.00 - 19.00
Freephone: 0800 0933 633
International: +44 (0)20 7170 8207
Fax: +44 (0)20 7170 8498
Email: info@cmcmarkets.co.uk
Helpdesk
Sunday 20.30 – Friday 22.00 (24 hours)
Telephone: +44 (0)20 7170 8205
Fax: +44 (0)20 7170 8497
Email: helpdesk@cmcmarkets.co.uk
Dealing
Sunday 21.00 – Friday 22.00 (24 hours)
Telephone: +44 (0)20 7170 8202
Partners opportunities
Telephone: +44 (0)20 7170 8300
Website: www.cmcmarkets.co.uk/partners
What should I do if I have a complaint?
- Should you have reason to complain, then it is important that at first you advise your usual contact at CMC markets. CMC Markets Helpdesk staff will be pleased to help, so please ask to speak to any of our representatives if you feel you have cause for complaint. Complaints will usually be resolved at this early stage.
- If your complaint is not resolved to your satisfaction in the first instance you will be able to refer the matter to our Compliance Department, in order for them to conduct their own investigation. A final response will be issued by Compliance.
