Contact details
Office address:
CMC Markets
133 Houndsditch
London London EC3A 7BX United Kingdom
0800 0933 633
info@cmcmarkets.co.uk
London London EC3A 7BX United Kingdom
Office location:
Nearest tube stations:
- Aldgate (4 mins)
- Liverpool Street (5 mins)
- Aldgate East (7 mins)
Nearest train stations:
- Liverpool Street (5 mins)
- Fenchurch Street (7 mins)
- London Bridge (19 mins)
CMC Markets contacts:
Switchboard
Telephone: +44 (0)20 7170 8200
New accounts/information
Monday – Friday 08.00 - 19.00
Freephone: 0800 0933 633
International: +44 (0)20 7170 8207
Fax: +44 (0)20 7170 8498
Email: info@cmcmarkets.co.uk
Customer feedback
Email: customerfeedback@cmcmarkets.co.uk
Customer management team
Sunday 20.30 – Friday 22.00 (24 hours)
Spread betting
Telephone: +44 (0)20 3003 8588
Fax: +44 (0)20 7170 8497
Email: customerservice@cmcmarkets.co.uk
CFDs
Telephone: +44 (0)20 7170 8205
Fax: +44 (0)20 7170 8497
Email: helpdesk@cmcmarkets.co.uk
Partners opportunities
Telephone: +44 (0)20 7170 8300
Website: www.cmcmarketspartners.com
What should I do if I have a complaint?
- Should you have reason to complain, then it is important that at first you initially contact the team at CMC Markets who will be pleased to assist you. Complaints will usually be resolved at this early stage.
- Should your complaint require further investigation, this will be confirmed in writing and you will receive a response from the Customer Management Team within 5 working days of receipt of your complaint.