Account information and funding
If you already have a demo account, on the login page there is a button called 'Open up a live account'.Click on this button to apply for your live account. Use your demo account login details to get started, then all you need to do is complete the additional fields to create a live account.
You can begin trading as soon as your application has been successfully completed and you have funded your account. For most customers this will happen within minutes of submitting your application. However, there will be cases where additional documentation is needed before we can process your live account application.
We need a client's personal information (such as full name, address, telephone number etc.) to confirm their identity. Security of our clients' information, your personal data, is of the utmost importance to us.
We may use your information to make further enquiries about you, including checks to combat fraud. We may also use any information we have about you to make an assessment of whether or not you have sufficient knowledge and experience to understand the risks involved in trading. We do not sell your personal information to any third parties for marketing purposes.
Please contact a member of our Client Management Team on +44 (0)20 3003 8588 or via email at email@example.com. They can assist you with any account enquiries you have.
CMC Markets is authorised and regulated by the Financial Services Authority (FSA). If you are a retail client, we will hold your money in an account separate from our own. This means that if we become insolvent, your money is protected. However, please note your money is not protected in the event that the bank holding your money becomes insolvent. If the bank at which we hold your money becomes insolvent, you may be entitled to compensation from the Financial Services Compensation Scheme.
You can sign into your account as soon as your application is accepted and you set up a username and password. However, you won’t be able to place a trade unless there are sufficient funds in your account to hold an open position. If you want to try trading on the platform first then you can open a free unlimited-use demo account and practise trading with virtual funds.
We do not insist on a minimum account balance. However, you should ensure you have enough funds deposited with us to meet your trading and investment needs.
You can fund your account either via the 'Payments' icon on the platform or call our Client Management Team on +44 (0)20 3003 8588, who will transfer you to our secure telephone system which will take your payment for you. If you are funding via the platform, you will find the 'Payments' icon in the lower left navigation pane, click on the icon to transfer funds in and out of your account (please 'Allow pop-ups’ within your browser). Click on the ‘Payments’ tab, you will then be prompted to enter in your card details, the amount, and then hit ‘Submit Payment’.
On the platform, click the ‘Payments’ icon, then the ‘Payments’ tab. Here you should see your previously authorised cards and you can choose which one you want to use to make another payment. Enter the amount, your CV2 (3-digit security number on the back of your card), and click on ‘Submit Payment’.