Education & support

Firstly, we want you to trade responsibly as we certainly don’t want you to take on too much risk. To help you understand and appreciate the risks of spread betting we provide a range of support services as standard with your trading account. Learn more about each of these in the sections below.

Spread Betting Explained

Read moreOnline webinars

Learn to trade from the comfort of your own home with our free online webinars. Our training videos and webinars cover a wide range of topics starting from spread betting basics through to advanced charting and technical analysis, all designed to enhance your online trading experience.

Read moreOn location seminars

We also run spread betting seminars at our offices and locations across the globe where our trading experts and market analysts hold in-depth discussions on topics such as Foreign Exchange trading (FX) and an essential guide to candlestick charting.

We strongly recommend you run through the education options we offer and remember, even if you’re an experienced trader, it’s always good to refresh your knowledge every once in a while!

Our spread betting education programme is just one of the support services that comes as standard with your trading account.

Need a spread betting guide? Here’s a dedicated account manager just for you!

Want to talk to us? Need to hear a human voice? Want a knowledgeable person who can answer your trading query? Not a problem.

As soon as your spread betting account is funded you’ll be assigned a dedicated account manager for your first 30 days. They are our spread betting ambassadors and are here to help you with all of your questions and queries, be it about an instrument you can trade or a technical question about the trading platform. You’ll get their direct telephone number and other contact details and they’ll be available to help you get started spread betting with CMC Markets.

Every account manager is experienced in the financial markets and can talk to you about market activity, or how to place the orders you want on our simple, jargon-free trading platform. They can also offer individual webinars to help you on your way.

Your account manager is not allowed to provide spread betting tips, trading or investment advice, but what they can do for you is:

• Help you to use our trading platform
• Educate you on how to use one of the technical indicators we offer
• Explain the markets and discuss risk management tools

Round the clock customer service

Our customer management team is 90 people strong and every one of them goes through our extensive and ongoing training programme. The team are based in our London headquarters, and while the financial markets are open and you can place spread bets, they’re available to you.

That means we are available 24 hours a day while the markets are open.

Phone, email, online chat, fax, even an old fashioned letter - you can contact us whenever you want, in a way that suits you.

Welcome to CMC Markets with world class spread betting, support and education.

Risk warning

Spread betting, CFDs and FX are leveraged products and carry a high level of risk to your capital. It is possible to lose more than your initial investment. These products may not be suitable for all investors, therefore ensure you understand the risks involved and seek independent advice if necessary.

The content of this website relates to CMC Markets' new trading platform and is not relevant to the Marketmaker trading platform.  For information relating to the Marketmaker trading platform please visit our Help pages.